Terms and Conditions

Last Updated: 18-10-2024

Welcome to Ponto Trade B.V. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

  1. General Information

1.1. Ponto Trade B.V. (“we,” “us,” or “our”) is a company registered in The Netherlands with the registration number 94370222 and registered office at JOOST VAN DEN VONDELLAAN 118, 3241DR Middelharnis,.

1.2. These Terms and Conditions govern your use of our website https://pontotrade.com/ and any services or products provided by Ponto Trade B.V.

1.3. By accessing or using our website or purchasing our products, you agree to these Terms and Conditions.

  1. Products and Services
    2.1. Ponto Trade B.V. specializes in the distribution of authentic Georgian products
    2.2. We strive to ensure that product descriptions and images are accurate; however, we do not guarantee that they are free of errors, omissions, or inaccuracies. If a product is found to be inaccurately described, please contact us immediately.

2.3. All products are subject to availability, and we reserve the right to discontinue any product at any time.

  1. Ordering and Payment

3.1. Orders can be placed via our website. By placing an order, you are offering to purchase a product subject to these Terms and Conditions.

3.2. Payment for all orders must be made in full at the time of purchase.

3.3. Prices are listed in [currency], and taxes and shipping fees (if applicable) will be added at checkout.

  1. Shipping and Delivery

4.1. We offer delivery services within The Netherlands and Belgium. Shipping times and fees vary depending on the destination and are calculated at checkout.

4.2. We will make every effort to ensure that your order is delivered promptly, but we do not guarantee delivery times.

4.3. If a package is damaged during shipping, please contact us immediately to arrange a replacement or refund.

  1. Returns and Refunds

5.1. If you are not satisfied with your purchase, you may return the product within 10 days of receiving it for a full refund or exchange, provided it is in its original condition.

5.2. Refunds will be issued via the original payment method. Shipping fees are non-refundable unless the product was damaged or defective.

  1. Intellectual Property

6.1. All content on this website, including text, images, logos, and designs, is the property of Ponto Trade B.V. and is protected by intellectual property laws.

6.2. You may not use, reproduce, or distribute any content from our website without our express written permission.

  1. Limitation of Liability

7.1. Ponto Trade B.V. is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or the purchase of our products.

7.2. Our liability is limited to the amount paid by you for the product or service in question.

  1. Governing Law

8.1. These Terms and Conditions are governed by the laws of The Netherlands. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of The Netherlands.

  1. Changes to Terms and Conditions

9.1. We may update these Terms and Conditions from time to time. The updated version will be posted on our website, and it is your responsibility to review them periodically.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@pontotrade.com